Marketing Consultant Archives - Duct Tape Marketing http://ducttapemarketing.com/category/marketing-consultant/ Wed, 23 Apr 2025 17:26:23 +0000 en-US hourly 1 https://ducttapemarketing.com/wp-content/uploads/2022/08/cropped-15921-New-Logo-Favicon_V1-DTM.png Marketing Consultant Archives - Duct Tape Marketing http://ducttapemarketing.com/category/marketing-consultant/ 32 32 Choosing the Best Marketing Certification or Growth Program for Agencies and Consultants https://ducttapemarketing.com/marketing-certifications-guide/ Wed, 09 Apr 2025 13:32:17 +0000 https://ducttapemarketing.com/?p=82592 Choosing the Best Marketing Certification or Growth Program for Agencies and Consultants written by John Jantsch read more at Duct Tape Marketing

Table of Contents 1TL;DR: What’s the Best Marketing Program for You?2Why Consider a Marketing Certification or Leadership Program?3Types of Marketing Certification Programs for Consultants & Agencies4How to Choose the Right Marketing Certification or Program Based on Your Goals5Making Your Decision: Which Marketing Certification or Training Program Is Right for You?6Choose the Right Marketing Certification for […]

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Choosing the Best Marketing Certification or Growth Program for Agencies and Consultants written by John Jantsch read more at Duct Tape Marketing

As a marketing agency owner or fractional CMO, choosing the right certification or training program is a key step to growing your business, sharpening your strategy skills, and standing out from the competition.

But with so many “courses,” “certifications,” and “accelerators” available, it’s easy to feel overwhelmed. Which one actually fits your goals—and what kind of investment makes sense? This guide breaks it all down clearly, with zero fluff.

The key is to find a marketing certification training program that aligns with your specific business goals. Whether you want a quick credential or a comprehensive system to transform your agency, this guide will help you make an informed choice.

TL;DR: What’s the Best Marketing Program for You?

To make it easier to scan, here’s a comparison table summarizing these program types, their formats, support levels, and typical price ranges:

Program Type

Format and Content

Support Level

Typical Pricing

Tactical Skills Courses

Self-paced online videos or short workshops focusing on one skill (SEO, ads, etc.)

Low – mostly DIY learning (maybe forums or basic Q&A)

Free – $500 (many free tool certifications; paid courses usually under a few hundred)


Entry-Level Foundation Programs

Multi-week online course or group coaching for new freelancers/consultants (covers business setup, pricing, basic marketing)

Moderate – group calls, community of peers, templates for basics

$500 – $3,000 (depending on program length and mentorship provided)

Multi-Day Certification Intensives

2–5 day intensive (virtual or in-person) on strategy or specific advanced topic; often interactive

High during event – live coaching, interactive exercises; some offer post-workshop community

$5,000 – $10,000 (short local classes on low end; premium multi-day bootcamps on high end)

License/Certification Programs

Comprehensive training (often weeks or an intensive kickoff) in a proprietary system; includes frameworks, tools/templates, and ongoing training

High – initial deep-dive training + ongoing support (coaching calls, updates) and private network of fellow licensees

$5,000 – $15,000 (one-time or annual)

business.com

for full system and certification (significant, but comes with a ready-made methodology and assets)

Partner/Reseller Programs

Training focused on a specific software/platform; you become a certified partner/reseller of that product

Moderate – support from vendor (sales materials, tech support); peer partner forums

Free or low cost to join, but requires investment in the platform (e.g. buying software licenses, which might be $300+/mo or meeting sales quotas to remain active)

Masterminds

Accelerator

Done For You

Ongoing program (6–12+ months, often renewable yearly) with group coaching, mastermind meetings, and sometimes live retreats

Very High – frequent coaching, peer accountability, sometimes 1:1 mentorship; access to an exclusive network of successful peers

$10,000 – $50,000+ per year (significant investment for mature businesses ready to scale)

(Note: These price ranges are broad averages. A “course” could be a $20 Udemy special or a $1,000 professional course; a big-name mastermind might run even above the ranges shown. Always check what’s included and the duration when comparing costs.)

As you can see, each type of marketing certification or program serves a different purpose. The best choice depends on the problem you’re trying to solve or the goal you’re aiming for. In the next section, we’ll map common goals to the program type that usually fits best. Find the scenario that sounds like you, and see which option might be your perfect match.

Why Consider a Marketing Certification or Leadership Program?

Running a marketing agency or consultancy is hard. You’re juggling client deliverables, trying to stand out from competitors, and aiming to create steady, predictable income. It’s no wonder many agency owners seek out marketing business training or certifications to gain an edge. Here are a few common reasons you might be exploring these programs:

  • You want a proven system – Maybe you feel your agency’s processes are all over the place. A good training program—especially one rooted in a strategy-first can streamline your agency’s operations. These marketing training programs for agencies often include templates, tools, and systems you can use immediately.
  • You want to scale and build recurring revenue – Project work and one-off engagements make it tough to forecast income. The right program can show you how to package retainer offers or ongoing strategy services, creating stable monthly revenue.
  • You need to differentiate your agency – In a crowded market, having a certification or unique methodology can set you apart. It signals to clients that you follow a reputable, established approach (not just winging it).
  • You’re looking for credibility and confidence – Perhaps you’ve primarily executed marketing campaigns and now you’re moving into a leadership role (as an agency CEO or fractional CMO). A marketing leadership certification can boost your confidence and authority to engage higher-value clients as a true strategic advisor.
  • You don’t want to “go it alone” – Being a solo consultant or small agency owner can be isolating. Many programs offer community, coaching, or mentorship, so you can learn from peers and experts instead of figuring everything out by yourself.

Honest insight: You can succeed without any formal certification – plenty of agencies grow through trial and error. But a structured marketing consultant training program can dramatically shortcut your learning curve. Rather than spending years cobbling together processes, you could adopt a ready-made system in a matter of weeks. The result? Saved time, fewer mistakes, and potentially faster growth and ROI.

If any of those reasons resonate with you, it’s worth examining the different marketing agency certification and training options available. Not all programs are created equal – and the most expensive or prestigious option isn’t necessarily the best for your business. In the next sections, we’ll break down the main types of programs and what to expect from each.

Types of Marketing Certification Programs for Consultants & Agencies

Not all marketing training or growth programs are created equal. Some are as simple as a self-paced online course you can knock out in a weekend; others are high-ticket masterminds that require serious commitment (and cash). Here are some common program types you’ll come across, along with what they generally involve:


Tactical Skills Courses for Marketing Consultants:

These are short, focused programs on specific topics like SEO, Google Ads, or content marketing. Usually self-paced with video lessons, they’re great for quick skill upgrades.

Cost: often low (many are free or under a few hundred dollars). Check out Google’s Marketing Trainings  or LinkedIn Learning.


Entry-Level “Business Foundations” Programs:

Perfect for freelancers or those starting a solo consultancy. These programs teach business basics—pricing, packaging services, finding clients.

Cost: ranges widely from a few hundred to a few thousand dollars depending on depth (some may start around $500 and go up to a few thousand dollars for multi-week coaching).


Multi-Day Intensive Workshops:

These 2–5 day workshops are immersive and hands-on. You’ll leave with actionable insights and often join a follow-up community.

Cost: typically mid-range; many intensives run $5,000–$10,000 depending on the length and prestige of the facilitator (some local workshops might be on the lower end, while well-known strategy bootcamps can be several thousands).


License-Based Marketing Certification Programs:

Comprehensive programs that teach you a proven system or methodology for marketing (often a strategy-first approach) and license you to use it with your clients. These usually include extensive training (sometimes an initial intensive or cohort), libraries of tools and templates, and ongoing support like coaching calls or a private network of fellow certified professionals. It’s like getting a business-in-a-box for your consultancy: you learn the framework, get materials to implement it, and often earn an official certification. 

Cost: higher investment, reflecting the depth – commonly $5,000 to $15,000 for the program business.com (some are one-time fees, others have annual licensing fees or revenue share models). In return, you gain a repeatable framework to deliver services, plus continued resources and community.


Partner/Reseller Programs (Software Ecosystems):

 These programs affiliate you with a software or platform (for example, a CRM, marketing automation tool, or analytics software). They typically involve training on the platform and how to sell or service it, and you might get a “partner” or reseller status. The format often includes online training modules and a partner community; support comes from the vendor (account managers, sales resources, etc.). 

Cost: usually low or no direct fee to join – the trade-off is you’re expected to promote that company’s software. Often your cost is the purchase of the software itself (which you might resell to clients) or meeting a sales quota. In other words, the platform training might be free, but you’ll incur expenses in subscription fees or the time/effort to sell it. This path can create a nice recurring revenue stream (commissions or margin on software subscriptions) if you plan to build your services tightly around a particular tool.


Masterminds & Agency Accelerators:

 High-touch growth programs for established agencies or consultants. These are typically group coaching programs or mastermind groups aimed at scaling up your business (common goals: hitting $1M+ revenue, building your team, improving profitability, etc.). Format often includes regular coaching calls (with a mentor who’s been there, done that), peer mastermind sessions, and sometimes in-person retreats or events. Support level is very high – you get mentorship, accountability, and a network of other high-performing peers. 

Cost: significant – often five-figure annual investments. Many quality agency mastermind programs charge on the order of $10,000 to $50,000 per year (or more for top-tier circles). These are not for beginners; they’re for when you’re ready to pour fuel on the fire and can justify a sizable investment in exchange for potentially big leaps in growth.

How to Choose the Right Marketing Certification or Program Based on Your Goals

It’s time to get personal. Think about what you really want to achieve at this stage in your business or career. Are you looking to sharpen a specific skill set? Launch your own consultancy? Completely overhaul your agency’s business model? Different goals call for different solutions. Let’s explore a few typical scenarios and recommend the marketing certification or program type that tends to be the best fit for each, along with what to expect and key pros and cons.

Goal: “I want to get better at a specific skill.”

Scenario: You’re doing consulting or running an agency and want to sharpen one skill – like SEO, Google Ads, or copywriting – without overhauling your business.

Program: Tactical Skills Courses or Certifications

What to Expect: On-demand video lessons or short workshops that teach one topic step by step. Limited support – maybe forums or weekly Q&A.

Investment: Usually free to a few hundred dollars. Time commitment is light (a few hours to a few weeks).

Pros: Affordable, focused, and flexible. Great for filling knowledge gaps fast.

Cons: Narrow scope. Little business guidance or long-term support.

Takeaway: For a single skills upgrade, skip the big programs. A targeted course or certification gets the job done quickly and cheaply.


Goal: “I want to transition from corporate to starting my own consultancy.”

Scenario: You’re leaving a corporate marketing role and want to start your own consultancy or solo agency. You have the marketing skills, but not the business-building know-how.

Program: Entry-Level Foundation Programs

What to Expect: These 4–12 week programs teach basics like packaging services, setting pricing, and finding clients. Includes video lessons, group coaching, templates, and community support.

Investment: ~$500–$3,000 depending on format and coaching.

Pros: Saves time and helps avoid early mistakes. Built-in support and templates fast-track setup.

Cons: Covers broad basics, not deep dives. Quality varies.

Takeaway: If you’re going out on your own, start with a program that teaches business fundamentals – not just marketing.


Goal: “I want to move from project-based work to strategy-led retainers.”

Scenario: You’re doing one-off projects and want to offer long-term strategic services instead.

Program: License-Based Certification Programs

What to Expect: Intensive training in a strategy framework, plus tools and templates for client delivery. Ongoing support through coaching calls and a private network.

Investment: ~$5,000–$15,000, plus possible licensing or renewal fees.

Pros: Provides a proven system and confidence to sell strategy retainers. Includes ongoing support and tools.

Cons: High upfront cost. Requires full commitment to the framework.

Takeaway: To move into strategy-first retainers, invest in a framework that gives you structure, tools, and support to reposition your services.

Related Articles: 

Goal: “I want to scale my agency past $1M in revenue.”

Scenario: You’ve built a stable agency and want help breaking through growth ceilings like hiring, positioning, or systems.

Program: Agency Masterminds or Accelerators

What to Expect: Includes coaching, mastermind calls, strategic playbooks, and live events. Emphasis is on scaling operations, team, and leadership – not tactics.

Investment: ~$10,000–$50,000/year. May require travel and 12-month commitment.

Pros: Offers mentorship and peer accountability. Helps fast-track decisions and avoid trial-and-error.

Cons: Requires time, money, and focus to implement. Fit depends on group quality and stage alignment.

Takeaway: For established agencies ready to scale, a mastermind or accelerator provides the strategic support and peer insight needed to grow faster and smarter.

Related Articles: 

Goal: “I want to become a fractional CMO with a few high-ticket clients.”

Scenario: You want to serve a small number of clients in a part-time, high-level strategic role – without managing a big team.

Program: Fractional CMO Coaching or Strategy Certification

What to Expect: Focus on packaging your offer, pricing retainer engagements, and leading strategy. Delivered via coaching, peer groups, or system-based certifications.

Investment: ~$5,000–$15,000 for certifications; ~$800–$1,000/month for coaching programs.

Pros: Helps position and sell premium strategic services. Often includes support, templates, and community.

Cons: Not easily scalable beyond your time. May require personal brand building and network leverage.

Takeaway: If your goal is fewer, higher-paying clients and deep strategic work, a focused program will help you build and sell a compelling fractional CMO offer.

Related Articles: 

Making Your Decision: Which Marketing Certification or Training Program Is Right for You?

When choosing a marketing certification or program, start by identifying your current challenge and desired outcome. Then, match that with the training type that addresses your specific needs.

  • If you have a single skills gap, take a course or get a specific certification (no need to over-invest).
  • If you’re just starting out on your own, build your business fundamentals with an entry-level program or community – getting those basics right will pay off for years.
  • If you need to level up your service offering, especially to incorporate strategy and get recurring revenue, a certification or licensing program that provides a proven system can be a game-changer.
  • If you’re already established and aiming higher, a mastermind/accelerator can provide the mentorship and peer group to break through growth plateaus.
  • And for those pursuing a fractional CMO model, ensure you have a strategic framework and support system in place – whether through a certification or a peer coaching group – to help you successfully navigate that niche.

No program is a magic bullet. Your results depend on what you put in. But the right education can dramatically cut your learning curve and open new doors.

Choose the Right Marketing Certification for Long-Term Growth

The landscape of marketing certifications and training programs for consultants, agency owners, and fractional CMOs is more diverse and more valuable than ever. Whether you're looking to master a tactical skill, adopt a proven client delivery system, or join a high-level agency mastermind, there’s a training option designed to meet your goals.

As you evaluate your next step, start with clarity: What problem are you trying to solve? The best ROI doesn’t come from the most expensive program, it comes from choosing the right one based on your business stage, growth targets, and service model. From lightweight online marketing courses to full-scale strategy certifications, every program type serves a purpose

Lastly, be strategic with your education investments, just as you are with your business. When in doubt, lean towards programs that emphasize strategy, systems, and support/network – those elements tend to deliver enduring value. (That might be a tiny hint from our perspective, as we strongly believe in strategy-first growth and comprehensive support, given our own experience in this space.)

We hope this breakdown has helped clarify the options and trade-offs. By understanding what’s out there and assessing where you want to go, you’re well on your way to making a smart decision. Here’s to your growth – whether that means mastering a new skill, signing better clients, or hitting that next revenue milestone, the right program is out there waiting to help you make it happen. Good luck, and happy learning!

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Marketing Trends 2025: Actionable Insights for Agencies & fCMOs https://ducttapemarketing.com/marketing-trends-2025/ Fri, 20 Dec 2024 14:26:10 +0000 https://ducttapemarketing.com/?p=81074 Marketing Trends 2025: Actionable Insights for Agencies & fCMOs written by John Jantsch read more at Duct Tape Marketing

Explore key Marketing Trends 2025 in this guide. From AI and hyper-personalization to the resurgence of brand marketing, learn how to adapt your strategies for success as a CMO.

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Marketing Trends 2025: Actionable Insights for Agencies & fCMOs written by John Jantsch read more at Duct Tape Marketing

The marketing world never sits still, and as we approach 2025, the buzz of new possibilities is louder than ever. For marketing consultants, agencies, and fractional CMOs, understanding these trends isn’t optional — it’s essential.

For over 30 years, I’ve been committed to helping small and medium-sized businesses achieve their goals through systematic, strategic marketing. My experience has taught me one thing above all else — businesses succeed when they solve their customers’ greatest problems and stick to a clear, repeatable approach. That philosophy is what led to the creation of the Duct Tape Marketing System — a framework that turns chaotic tactics into a predictable path for growth.

So, let’s talk about five major marketing trends for 2025 that consultants, agencies, and fractional CMOs need to watch. No surprise — a lot of these trends are powered by AI. That’s just where we are right now. But there’s more to it than just technology. These changes are about meeting the new expectations of your customers, and if you adapt, you’ll thrive

     

Table Of Contents:

Marketing Trends 2025: What to Expect

1. Hyper-Personalization Powered by AI

AI lets us personalize marketing campaigns at an incredible scale. AI tools help segment customers down to the individual. This granular approach will be key for staying competitive.

Customers now expect personalized messages. Generic messaging will soon feel outdated. Think one-to-one campaigns that feel custom-made.

Many CRMs like HubSpot and ActiveCampaign already allow for email personalization. Combine these with customer data platforms for even deeper ai-driven personalization and dynamic content. You don’t need to dive in headfirst; starting small with personalized newsletters or website content can make a real difference.

2. The Rise of Decentralized Communities

People are looking beyond traditional social networks. They feel these platforms are over-saturated with ads. Many seek ad-light experiences on platforms like Reddit and BlueSky.

These decentralized communities offer meaningful interactions and niche discussions. Smart brands are building smaller, engaged communities around shared interests.

As search algorithms increasingly feature content from decentralized communities, they offer a better connection to audiences. For example, Google now features more Reddit content.

3. Generative AI: Revolutionizing Creative Production

AI isn’t just for writing blog posts. Generative AI is changing how we create content including videos and graphics. This allows everyone to access visual content creation tools easily.

The best creative platforms currently include DALL-E 3, Pictory AI, Midjourney, and Adobe Firefly. Or if you create need images with a lot of text try out ideogram. OpusClips and Vizard are great for AI generated video clipping and minimal editing.

It is important to understand these platforms and market responses. But the real key is to find the tool that works for you and your business and learn that one. New tools will inevitably come on the scene, but if you play tool leap frog it will be hard to really see the effectiveness these tools can have on your teams productivity.

This emerging trend allows marketers to generate creative content and create impactful marketing materials.

4. AI-Driven Marketing Orchestration

AI will become the central nervous system of campaign management. From automation to advanced analytics, AI can optimize processes, from SOPs to campaigns.

Tools like GoHighLevel integrate AI into email and ad workflows. I’m also observing how Google Analytics is leveraging AI for analysis.

AI-driven automation handles many touchpoints, freeing us to focus elsewhere and create engaging experiences.

AI Video Content Creation

5. Brand Marketing: Back to Basics

With AI and algorithms changing SEO and ad platforms, brand marketing is more critical than ever. This means focusing on trust, loyalty, and aligning values with customer preferences.

Brand trust is vital; 81% of consumers say trust influences buying decisions . Because consumers have so many options, brand marketing delivers strong, meaningful results. This is partially because people relate to a story.

Consumers in 2025 want authenticity and personalized experiences. They choose brands reflecting their values. The preference for short-form video and ad-light platforms reveals a desire for efficient information. Social commerce trends indicate people expect purchasing options through shoppable content and streamlined social media platforms.

Consumers also want brands that use their platforms for social good. And, that participate in meaningful ways, including through thing like sustainability marketing or give-back programs.

Remember that trust and values drive marketing trends. Customers are increasingly interested in brands that share their values. Focusing on these key trends can lead to repeat purchases and stronger customer loyalty.

6. BONUS MLaaS: Marketing Leadership as a Service

In 2025, I’d like to coin a new term, Marketing Leadership as a Service (MLaaS) — it’s about providing fractional marketing leadership to businesses that need strategic direction without the full-time commitment.

Small and mid-sized businesses often lack the resources for a full-time CMO, but they do need someone who can build strategy, orchestrate teams, and navigate new technologies. MLaaS fills that gap. As a marketing consultant or fractional CMO, you’re not just offering services — you’re offering leadership, insight, and strategic vision.

The Future of Video, Influencers, and Events

Video’s Reign Continues

While broadcast TV still has reach, streaming is gaining traction. Fifty percent of people now say they primarily stream TV . Smart brands should diversify their video efforts, including short-form video.

Video marketing trends evolve quickly. Platforms like YouTube are partnering with services like BARB in the UK to adapt to consumer behaviors.

Short, engaging videos, including those published on platforms like Youtube Shorts and Instagram Reels, are increasingly popular. HubSpot’s 2024 Consumer Trends Report found that 37% of consumers prefer short videos for product discovery and a majority want more video content.

Influencer Marketing Still Strong

Influencer marketing is a $24 billion industry . Around 40% of marketers allocate a quarter of their budgets to influencer campaigns.

Although I think we will see this trend change form a bit, affiliate and influencer marketing will continue to grow in 2025. This marketing strategy, focused on driving engagement and sales, has only been trending up.

In-Person Events Are Back

While virtual events thrived during the pandemic, in-person events are going to continue to grow in 2025. Experiential marketing is bigger than pre-pandemic . This shift highlights our need for real-world connections. The best events provide memorable experiences through engagement and interaction.

AI in Marketing: A Tool for Growth or a Threat?

The Power of AI

AI is transforming marketing, and that can be a good thing. eMarketer reports that, ” 3 in 4 marketers are using AI for content creation. ” These tools aren’t here to replace us — they’re here to make us better, freeing us up to focus on what humans do best: building relationships and crafting strategy.

Machine learning and real-time engagement tools (ChatGPT or AI chat bots) help us connect with audiences more effectively, whether through social media, voice search, or personalized content. Instead of fearing AI, use it to enhance your marketing and deliver more value.

The future of marketing is human — AI just helps us get there faster.

Embracing Digital Minimalism

To manage information overload, brands should adopt digital minimalism . Cutting excess helps messaging stand out.

Focusing on essential information and user preferences makes customers the priority. This can improve search optimization, help brands connect with customers, and further enhance customer engagement.

Conclusion

Marketing trends in 2025 blend cutting-edge technology and genuine human connection. AI offers marketers exciting new opportunities. Marketers can now create one-of-a-kind customer journeys.

They can also personalize messaging even further, deliver insights and valuable experiences, and make themselves indispensable to audiences. As a result, 2025 trends are moving from broad acquisition to targeted, personal efforts.

I know the challenges of starting a marketing agency and running a business firsthand—the endless research, the trials, the errors. It wasn’t easy, but it taught me invaluable lessons. From these experiences and over 28 years of trial and error, I developed a proven marketing system that has since helped countless businesses sustainably grow and scale.

Whether you’re a business owner aiming to grow (We’ve helped 1000s of SMBs 2x-10x their business) or an agency looking to enhance your client services (over 500 agencies globally have licensed our system), the Duct Tape Marketing Fractional CMO+ System can be tailored to meet your needs and boost your success. All it takes is the right strategy.

Ready to see real results? Let’s connect. Schedule a strategy session with our team today.

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Fractional CMO Benefits: Transform Your Business Marketing Strategy https://ducttapemarketing.com/fractional-cmo-benefits/ Mon, 24 Apr 2023 21:21:18 +0000 https://ducttapemarketing.com/?p=70972 Fractional CMO Benefits: Transform Your Business Marketing Strategy written by John Jantsch read more at Duct Tape Marketing

Discover How Fractional CMOs Are Transforming Marketing Strategies for Businesses and Why It's Time to Jump on BoardThe idea of the fractional CMO has been gaining traction recently, and it's easy to see why. A fractional CMO is an experienced marketing executive who offers expertise to multiple clients on a part-time basis. Instead of hiring […]

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Fractional CMO Benefits: Transform Your Business Marketing Strategy written by John Jantsch read more at Duct Tape Marketing


Discover How Fractional CMOs Are Transforming Marketing Strategies for Businesses and Why It's Time to Jump on Board


The idea of the fractional CMO has been gaining traction recently, and it's easy to see why. A fractional CMO is an experienced marketing executive who offers expertise to multiple clients on a part-time basis. Instead of hiring a full-time CMO, you get the strategic guidance and management of a seasoned marketing pro at a fraction of the cost. 

While the concept of the fractional CMO might seem like a relatively new idea, it's actually a service I've been offering for quite some time. It's just that now, this approach is being thought of and packaged differently to better cater to the evolving needs of businesses.

Many CEOs or business owners say they just want customers from their marketing relationships, but I think a lot of them are starting to realize that there's a bit more to the equation. You know, little things like clarity around messaging or identifying an ideal customer, the confidence to know which marketing idea to pursue, some level of control over what's working and what's not, and then, of course, some actual customers.


The CMO vs. The Fractional CMO

This shift in mindset has made the positioning of the fractional CMO increasingly important. In a traditional business, a CMO would handle strategic planning, brand management, marketing campaigns, data analysis, and budget management. They'd also manage the team responsible for implementing these strategies. Yet most traditional marketing agencies often focus solely on marketing campaigns, leaving many of the crucial CMO duties untouched. 

This is where the hybrid approach or a fractional CMOs plus implementation team comes in, offering a more flexible, cost-effective solution that combines the strategic guidance of a CMO with the hands-on expertise of an implementation team. Ultimately providing businesses with the marketing strategy and support they need without the hefty price tag of a full-time CMO.


The Financial Advantages of Fractional CMOs

Fractional CMOs make sense financially as well, especially for small business owners. In contrast to hiring a full-time CMO and a team to implement marketing strategies, the fractional CMO model allows businesses to bring in experts on demand. 

According to salary.com, the average CMO salary ranges from $208,000 to $375,000, which does not include implementation costs. In contrast, the fractional CMO model costs around $60,000 a year, and implementation costs can be managed according to demand. This approach allows businesses to control their implementation costs and only pay for the expertise they need. 

For providers such as agencies and consultants, the average retainer for a fractional CMO is around $5,000 a month. While some may charge more, this provides a general idea of the cost of hiring a fractional CMO. Ultimately, the financial benefits of the fractional CMO model make it an attractive option for many businesses looking to streamline their marketing efforts and an attractive income source for agency owners who want to sell strategy.

A graph drawn on paper visually represents scaling. The graph sits on a wooden tabletop surrounded by a metal ruler, books, and writing utensils.

The Scaling Challenge

The role of a fractional CMO can be quite lucrative, requiring only a small number of clients to earn a salary comparable to that of a full-time CMO. However, the challenge lies in scaling the business. 

Typically, fractional CMOs sell their time, dividing it among their clients' needs, such as attending meetings and strategic planning sessions. Unfortunately, this model lacks scalability. As they sell more and more blocks of time, they quickly reach their limit and become drained. While fractional CMOs may make a decent living, the lack of scalability can be a significant drawback. Our unique approach allows fractional CMOs who use our system to adjust for the issue of scalability, giving them more freedom and time to actually run their business and long-term viability.

Our Fractional CMO System: The Solution

By offering a clearly defined scope of work, our model allows for better scalability and more sustainable growth. We also start every new client engagement with our Strategy First service offering. On average, agencies that license our system charge a monthly retainer of about $5,000. They typically have 15-18 clients at any given time, and these clients have an average retention of about 19 months. 

The fractional CMO model is a game-changer for both businesses and marketing agencies. If you're interested in learning more about how our repeatable, scalable system can help your business or marketing agency thrive, it's time to start a conversation with us. Let's discuss how embracing the fractional CMO trend can transform your marketing strategy and drive success for your company.

Find out more about Duct Tape Marketing and the people who work here.

If you liked this post, check out our Ultimate Guide to Scaling a Fractional CMO Business.

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4 Steps to Creating a Successful Agency Marketing System https://ducttapemarketing.com/4-essential-steps-for-creating-a-winning-marketing-system-for-your-agency/ Fri, 30 Dec 2022 21:22:33 +0000 https://ducttapemarketing.com/?p=68432 4 Steps to Creating a Successful Agency Marketing System written by John Jantsch read more at Duct Tape Marketing

Running a successful marketing agency is no easy task. It requires careful management of resources, strategic planning, and keeping up with the latest trends and technologies. But, in order to stand out from the competition and make your mark, you need to have a winning marketing system in place. What is a marketing system?A marketing system […]

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4 Steps to Creating a Successful Agency Marketing System written by John Jantsch read more at Duct Tape Marketing

Running a successful marketing agency is no easy task. It requires careful management of resources, strategic planning, and keeping up with the latest trends and technologies. But, in order to stand out from the competition and make your mark, you need to have a winning marketing system in place.


What is a marketing system?

A marketing system is a series of steps and processes that are used to create, deliver, and measure the success of your marketing efforts. This can include everything from identifying a core message and designing effective campaigns to developing your ideal client persona and reports to track your metrics. By having a well-defined system in place, you can ensure that all aspects of your marketing process work together to drive your business forward.


The problem with most marketing agencies today is they are selling the tactic of the week and not a repeatable system.


In the fast-paced world of marketing, it’s easy to get caught up in the latest trends or tactics. But, this can often lead to short-term tactic-crazed thinking and a lack of long-term strategy. That’s why it’s so important to have a repeatable system in place. A system that is not built on following the latest growth hack or tactic but instead designed for the long haul, reliable, teachable, and can be easily replicated by anyone on your team.


Remember why you went into business in the first place? 

My guess is it was probably for one of the 3 i’s; income, independence, and impact.

When you first started your marketing agency, you probably had a vision of what success would look like. You wanted to make an income, have the freedom to make your own decisions, and have an impact on your clients and the industry as a whole. A winning marketing system can help you achieve these goals and more.


Here are the 4 steps to building a marketing system for your agency's success.

  1. Promise to solve a problem
  2. Build a repeatable process
  3. Charge what you are worth
  4. Build a reliable and professional network of partners


Step 1: Promise to solve a problem

The first step to creating a successful marketing system is to identify the problem that you solve for your clients. It’s important to find a problem that is not only relevant to your target market but one that you can solve in an effective and efficient manner. Once you have identified the problem, you can then develop a strategy to solve it. 

Or even better, you already know the problem you solve. If you know this, you need to focus on promoting it in your messaging. Don’t promote your own brand or strategy. Instead, focus on promoting how you solve are solving your customers' unique problems in your unique way. 

Potential clients will also gravitate towards you over your competitors because you see what problem they are trying to solve. They will see that you get their problem, you get their business, and you get them.


Step 2: Build a repeatable process

Once you have identified the problem and come up with a strategy to solve it, the next step is to create a repeatable process that you can use to implement and measure your strategy. This process should be tailored to your specific target market and should be easy to understand and execute.


Step 3: Charge what you are worth

It’s no secret that the marketing industry is highly competitive. But, in order to succeed, you need to make sure that you are charging what you are worth. This means pricing your services according to market rates and ensuring that you are delivering value for your clients. 

If you decided to double what you charge for your services right now, what would that do for your business? The reality is you would probably make more money, have easier clients, and have more time for fewer customers. Yes, you might lose a few customers, but the real impact of raising your prices will likely be net positive for your business.

Most of the time, marketing agencies are undercharging for their services because they fear missing out on the business. The truth is with a repeatable, problem-solving approach; you will be able to charge whatever you want.

By charging what you are worth, you can ensure that your business is profitable and that you are creating a sustainable system for the long term.


Step 4: Build a reliable and professional network of partners

No marketing system is complete without a reliable and professional network of partners. This could include a variety of different types of partners, such as vendors, freelancers, and other agencies.

Having a great team that you can count on to deliver quality results quickly reinforces why you are charging that premium. By being able to delegate tasks to great people you trust, not only are you making more money, but you are creating more independence for yourself.


What to look for in a Marketing System

When you are creating a marketing system, there are a few key elements that you should look for. These include:

  • Clear objectives: Your system should have a clear set of objectives that you are trying to achieve. This will help you stay focused and ensure that all of your efforts are making progress toward your goals.
  • Scalability: Your system should be able to scale as your business grows. This means having the ability to adjust to different partners, changing market conditions and customer needs.
  • Measurement: You should have a way to measure the success of your system accurately. This could include tracking metrics like customer engagement and conversion rates.

 

Give us 3 days, and   you'll walk away with a   complete marketing     system that changes     how you think about     your agency's growth.



Examples of Successful Marketing Systems

There are many examples of successful marketing systems that have been used by businesses to achieve their goals. A few examples include:



If you're looking for a proven marketing system to help grow your agency, then consider licensing our system. We have a track record of success, and our system can help your agency reach its goals and make an impact on the industry. Contact us today to learn more about how our system can help your agency succeed.

Creating a winning marketing system for your agency doesn’t have to be a daunting task. By following the four essential steps outlined above and keeping the key elements and successful examples in mind, you can ensure that your system is designed for success. 

With the right marketing system in place, your agency will be well-positioned to achieve its goals and make an impact on the industry.

Don't go at it alone, let Duct Tape Marketing help you build your proven system today. Learn how.


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What fractional CMOs can do for small businesses https://ducttapemarketing.com/what-fractional-cmo-does/ Mon, 21 Nov 2022 15:00:27 +0000 https://ducttapemarketing.com/?p=67130 What fractional CMOs can do for small businesses written by Editor read more at Duct Tape Marketing

Want to grow your business and position your brand for success? One of the greatest ways to do so is hiring a CMO or Chief Marketing Officer, an experienced, result-driven executive responsible for all your marketing efforts. But with an average annual salary of over $330,000 many small to mid-sized businesses can’t easily afford a CMO. […]

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What fractional CMOs can do for small businesses written by Editor read more at Duct Tape Marketing

Want to grow your business and position your brand for success? One of the greatest ways to do so is hiring a CMO or Chief Marketing Officer, an experienced, result-driven executive responsible for all your marketing efforts. 

But with an average annual salary of over $330,000 many small to mid-sized businesses can’t easily afford a CMO. Facing tight budgets and strained resources, these companies must embrace the idea of the fractional CMO and outsource their marketing efforts if they want to grow. 

That’s what I want to discuss today. What is a fractional CMO and the services they provide for small to medium-sized businesses. 

a marketing consultant speaking on the phone

What is a Fractional CMO

Let’s start by explaining something a bit simpler; What is a CMO?

CMO stands for chief marketing officer, and it’s the job of the person who defines strategic direction and marketing implementation in a business. The concept of a Chief Marketing Officer comes from large enterprises, but it is a role that has grown exponentially in the last couple of years.

A fractional CMO is basically a part-time version of this position. Just like fractional accountants, fractional Chief Financial Officers, or fractional Chief Technology Officers, a fractional Chief Marketing Officer is an executive that leads the marketing strategy and execution of a company on a part-time basis. In our eBook, The Fractional CMO Agency Model, you can learn more about how this works.

Stop trading time for money.

Learn our proven, repeatable framework to scale your agency without increasing your workload in The Fractional CMO Agency  Model ebook.

What is the difference between a marketing agency, a marketing coach, a consultant, and a Fractional CMO?

The number of options businesses have to get marketing help can be overwhelming. But if we focus on strategy and implementation, the choices you’ll come across are hiring a marketing agency, a marketing coach, a marketing consultant, or a fractional CMO. 

chat of fractional cmo vs agency, consultant and marketing coach

Marketing Agency

A marketing agency is a company that serves various clients in one or more areas of marketing. Agencies sometimes get involved in strategy, but they often focus on the implementation side of the business. They are useful for companies that have a strategy already in place and need some extra help with execution.

Marketing Coach

A marketing coach normally assists business owners or marketing teams with training material, acting as an accountability partner and recommending strategic actions, but is not involved in the implementation at all.

Marketing Consultant

Marketing Consultants are experts in a specific field who help companies by giving advice and developing their marketing strategies. However, they outsource implementation to freelancers or an external marketing team. 

Fractional CMOs are particularly relevant today because they have the strategic approach of a consultant, can execute as an agency, and act as a marketing coach for your team, while being accountable for delivering measurable results for your business.

Fractional CMO Responsibilities

A typical Fractional CMO has a mix of responsibilities, all designed to meet the needs of the companies they serve.

These can include:


Defining Goals and developing a marketing strategy 

strategy

A fractional CMO should be able to develop and communicate clear goals for the marketing team. And align those goals throughout the organization.

Fractional CMOs are also responsible for developing a brand's marketing strategy (budget, vision, team makeup, customer journey, systems, and tactics). They must narrow the marketing focus to crucial marketing channels and formulate a winning and repeatable plan for the business. 

Effective fractional CMOs can direct the strategy from a marketing standpoint. For example, they could help define the ideal clients, propose the best markets to target, and choose the most appropriate marketing channels that lead to more business.

This is the most important part of the role because it helps the company stand out from its competition in the minds of their ideal customer.

To develop a winning marketing strategy the fractional CMO should start with these four concepts;

  1. Identifying the brand's ideal client
  2. Finding the problem the brand is trying to solve and promise to solve it
  3. Make content the voice of strategy and establish the brand as an authority online
  4. Create a complete buyer journey
duct tape marketing fractional CMO method ebook

Become a Fractional CMO Agency

In The Fractional CMO Agency Model eBook is everything you need to get started. See how this approach can bring you toward more freedom as you scale your practice without increasing your workload. 

Fractional CMOs looking for a proven system to help them grow

a marketing consultant speaking on the phone

Business owners looking to hire a fractional CMO to help them grow

 

Managing the marketing department

marketing team

Fractional CMOs may have their own team to implement the strategy or be responsible for managing an internal department. Hiring, managing, and sometimes promoting employees are commonly known responsibilities of a fractional CMO.

The job of a fractional  CMO is one of the most challenging. The average CMO lasts just 40 months, so they have to be prepared to make an impact fast. 

That’s why most fractional CMOs have their own implementation team, and based on our experience training successful marketing managers and consultants, having a network of professionals that can help you execute your plan is essential to achieving  consistent growth as an agency.

The Duct Tape Marketing Agency Workshop certifies fractional CMOs to license the complete Duct Tape Marketing System for their agency. Completion of the workshop includes an invitation to a community of like-minded business professionals who come together for strategic partnerships, continued training and events.

Establishing Marketing Metrics and KPIs

Graphic showing marketing metrics and kpis

A fractional CMO is responsible for establishing clear marketing goals, metrics, milestones, and key performance indicators (KPIs). These are used to measure progress and determine if the marketing team is meeting the goals of their campaigns. 

Some of the commonly known metrics for a marketing department are the number of qualified leads in a given period, sign-ups or appointments generated, lead conversion rates, lead-to-customer conversion, cost per lead, monthly recurring revenue, and others.

Metrics can help fractional CMOs understand the challenges, and therefore deliver consistent and long-term results.

Increasing sales and revenue

A Fractional CMO's mission is to increase sales by developing an all-around marketing plan that will help the organization gain a competitive advantage and make more revenue. They are also responsible for overseeing how the marketing budget is spent and managing the quality of the marketing campaigns.

In today’s digital world, Fractional CMOs not only have to be proficient at strategy and execution, but they also need the communication and leadership skills required to motivate and inspire the marketing team and other cross-functional teams.

A vast experience and ability in fields like product marketing, content, brand & design, Pay-Per-Click advertising, paid social, and project management is highly relevant to succeed as a fractional CMO. Also an understanding of commonly used marketing tools like Google Analytics, HubSpot, Salesforce, Marketo, Mailchimp, and others.

Act as a consultant for the marketing team

consultant in a marketing tem

Successful chief marketing officers, both full-time and fractional, often have a strong sense of purpose and can implement a set of values within the organizations they serve. They are not just order takers, but they are strategists, consultants, and coaches.

Other responsibilities of a Fractional CMO are creating programs that support employees in different ways. For example, they could create and run mentorship programs or training for their team or their clients' teams.

Fractional CMOs might also implement the marketing strategy with their own team of experts. This can be far more effective than attempting to spread out these tasks throughout your company, or creating and hiring a whole new department. As you refine your strategy, you can even productize your services to scale. 

If you enjoyed this post, check out our Ultimate Guide to Scaling a Fractional CMO business and Guide to Growing Your Agency or Consulting Business.

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Coach vs. consultant https://ducttapemarketing.com/coach-vs-consultant/ https://ducttapemarketing.com/coach-vs-consultant/#comments Mon, 24 Feb 2020 14:53:55 +0000 http://ducttapemarketing.com/blog/2008/04/30/coach-vs-consultant/ Coach vs. consultant written by John Jantsch read more at Duct Tape Marketing

Are you a coach or a consultant – does your business hire coaches or consultants? The answers to the question above seems to spark a bit of passion in entrepreneurial circles depending upon the definition one uses of each. To me, a coach is charged with holding a client accountable to stated actions, goals and […]

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Coach vs. consultant written by John Jantsch read more at Duct Tape Marketing

Are you a coach or a consultant – does your business hire coaches or consultants?

The answers to the question above seems to spark a bit of passion in entrepreneurial circles depending upon the definition one uses of each.

To me, a coach is charged with holding a client accountable to stated actions, goals and courses while a consultant is more likely to feel empowered to set the course of action. In my mind, there probably is no pure definition because a marketing coach or a marketing consultant, for instance, doing the best they can for a customer, will likely fall into a hybrid service to get the ball moving forward in any way possible.

Whatever you call it, there is no doubt that having a trusted adviser, one that calls BS when it needs calling, is one of the most valuable assets an entrepreneur can obtain.

While I am on the subject this might be a good place to invite you to join my live Discovery call and learn about the opportunity to become a member of the Duct Tape Marketing Consultant Network. You can find all the details here. 

So, what’s your definition of coach of a consultant – or do we do a disservice to both trying to label and define the practice?

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How to Become Known In Your Field https://ducttapemarketing.com/become-known/ Tue, 17 Oct 2017 14:16:51 +0000 https://ducttapemarketing.com/?p=41878 How to Become Known In Your Field written by John Jantsch read more at Duct Tape Marketing

Now, let me start off by saying, when I say “known,” I don’t mean “famous.” This post is not about turning you into the next overnight YouTube sensation or getting your Instagram followers to one million. This post is about truly becoming known as an influencer in your field, and while Instagram and YouTube can […]

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How to Become Known In Your Field written by John Jantsch read more at Duct Tape Marketing

Now, let me start off by saying, when I say “known,” I don’t mean “famous.” This post is not about turning you into the next overnight YouTube sensation or getting your Instagram followers to one million. This post is about truly becoming known as an influencer in your field, and while Instagram and YouTube can certainly be a part of that process, there so much more to it.

Being an influencer in your field gives you power. It gives you a platform to share knowledge and expertise on a topic that is important to you and your audience.

But in this noisy digital world, how do you stand out above the rest, get your voice heard, and actually become known? How do you get the opportunity to become an influencer? Why would someone pick you to follow and listen to as opposed to someone else?

As you get started, becoming an influencer in your field can seem like a daunting task, so I’ve broken down a few tips that can make this process seem more digestible. The keyword here is “process.” Becoming an influencer doesn’t happen overnight, but with time, patience, and dedication, you can get there.

“Begin with the end in mind”

Cliche, I know, but true. In order to become known, you must have a deep understanding of what you want to become known for. Pick something you really want to master within your industry and stick with it.

My friend Mark Schaefer (author of KNOWN) said it best when he said you need to find a sustainable interest. This interest doesn’t necessarily mean it’s your passion, but it has to be something that lasts a long time, affect enough people to make a difference, and be something you love (so that you’ll stick with it). Whatever your focus is, make sure it isn’t too broad, as that will likely give you more work than you’ll know what to do with and it will be harder for you to achieve influencer status.

Here’s the thing I can’t stress enough. Nobody starts out as an expert. You become one through constant learning and trial and error. You should start small and master a topic you truly believe in to the point that you generate your own thoughts around it and not just regurgitate information from others.

As a marketer, I’d be remiss if I also didn’t mention that it’s important to set goals in the beginning. This will help to keep you on track but it will also give you something to measure against to check your progress.

In addition to knowing what you’d like to focus on, you also must have a deep understanding of your audience. Learn as much as you can about them and commit to them. It will be these people who will help you grow and become known, so take care of them.

Establish thought leadership and authority

People are impressed by authoritative figures as they are seemingly knowledgeable and experts on their given topics. By being an authority and establishing thought leadership in your area, people will be more likely to trust and support you. As an authority figure, you will be able to help solve the pain points of your audience. Give valuable insight and advice to your followers and your influence and reach will be sure to grow.

Create content

I can’t stress this enough, you must put in the effort to generate educational and useful content on your topic of interest consistently and frequently in order to become an influencer. I’m not going to lie, this is time-consuming, especially as you’re ramping up, but they pay off is worth it.

You need to choose the type of content you’ll create, and this goes back to having a deep understanding of your audience as the content you develop must resonate with them.  You don’t need to be everywhere, you just need to be where your audience is (more on that later).

Keep in mind that you don’t always have to reinvent the wheel. You can repurpose content you already have and extend the value of it. For example, a blog post can be repurposed as a video or podcast episode. An ebook can be broken into a series of blog posts. Get creative with this as it will save you time and expand your reach.

Get in front of your audience

I can’t say this enough: Be everywhere your audience is.

The thing is, no matter how great your content is, none of it will matter if nobody sees it. You need to ensure your content gets promoted to the right channels. Here are a few ideas to help ensure your content gets seen.

BlogBlogging not only helps to educate your audience and build trust, if you blog often, it will help your rank in search engine results pages as well, which will help to expand reach as more eyes will be on it when Googling for relevant search terms.

Guest blog – Write guest blog posts on other people’s sites that cannot only link back to your own site to increase exposure but also extend to the audience of the site you published on.

Social media – Influencers must be active on social media and promote their content and messaging there. Be helpful, and not overly promotional in your posts, and be sure to keep your profiles current.

Speaking – Speak at relevant meetups, conferences, and any other speaking engagements that you can make it to within your field. This will not only increase exposure, but it’s a great way to get leads as well.

Get interviewed – Whether this is on TV, a podcast, or a written article, interview are a great way for your name to be seen and heard.

The big takeaway here is that you need to be present in all relevant channels. Identify what those are and get started!

Be likeable

This may seem like a no-brainer, but I have to put it in here. The more people like you, the more likely you’ll be able to influence them, and the more influence you have, the more potential you have to grow your audience. I’ll say this a few times throughout this post, but building trust and rapport with those in your field is a must, no questions asked.

Be consistent

It’s easy to quit something. Anybody can quit something, but it’s the people that stick around and stick through the tough time and doubt that come through as experts and influencers on the other side. As I said earlier in this post, becoming an influencer is a marathon, not a sprint.

The more consistent you are with something, the more committed you’ll become to it and stick with it long term. To piggyback off that, be passionate about your area of interest. It will make the ride a lot more enjoyable.

Stay current

Know what’s going on in your industry both with trends and other influencers. Read books, listen to podcasts, subscribe to newsletters, the works! In addition, stay current on trends with your audience as well and know what’s going on with your competition. Don’t have tunnel vision with your efforts alone, be aware of the surroundings within your industry in order to truly become the expert in your field.

Make connections

Networking is perhaps the oldest trick in the book, but it’s not going anywhere anytime soon. In order to become an influencer, you must have a large focus on building relationships and gaining the trust of the people you come into contact with. By making connections, I don’t simply mean reaching out to somebody on LinkedIn. You must connect with people both online and in the real world. Nothing can replace that human-to-human interaction. Respond to comments, hold Q&As, and be present. The communication with your audience should be a two-way street. Make sure they know you acknowledge and appreciate them. Establishing an emotional connection is key to turning your followers into your personal brand ambassadors.

As you begin your road to becoming known, what has helped you succeed thus far along the way? I’d love to hear your thoughts.

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The Secret to Business Growth https://ducttapemarketing.com/secret-business-growth/ Tue, 31 Jan 2017 17:14:59 +0000 https://ducttapemarketing.com/?p=36182 The Secret to Business Growth written by John Jantsch read more at Duct Tape Marketing

There are countless books, websites, and even podcasts dedicated to the topic of business growth. (Or its second cousin twice removed – growth hacking) Most of this teaching focuses on things such as the building blocks necessary to scale a business, the proven tactics required to employ robust lead generation funnels, or the people management […]

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The Secret to Business Growth written by John Jantsch read more at Duct Tape Marketing

There are countless books, websites, and even podcasts dedicated to the topic of business growth. (Or its second cousin twice removed – growth hacking)

Most of this teaching focuses on things such as the building blocks necessary to scale a business, the proven tactics required to employ robust lead generation funnels, or the people management skills vital for creating a winning culture.

All good and essential things for sure, but the race to grow revenue, acquire clients, and build process fails to take into account this underlying truth.

If you want to grow your business, you must focus on growing your client’s business.

I don’t mean to oversimplify here, but this must be your first goal. Do this, and there’s a chance everything else will take care of itself – or at least the time you spend on building process will become amplified.

Strip this idea to its core, and you’ll see:

For it is in giving that we receive.

I don’t intend for this to come off as even slightly religious, spiritual or quantum physics sounding at all.

The very practical fact is that if your client’s are showing growth and realizing benefits, things like your revenue growth, profit, and scale can happen with little friction.

Job one is getting and reporting the results you get for the people that pay for said results. Job two is growing revenue and systems.

You can have one without the other, but it’s oh so much work.

That’s the point of today’s post.

  • How can you begin to base your business and marketing decisions on helping your customers gain greater results?
  • How could you focus your content on your customers rather than your business goals?
  • How could you create email campaigns, social media posts, training, customer support, repeat offers, tracking and reporting with this single question in mind – Will this help my customer gain a better result.

I’m not suggesting that you throw business best practices out the window in a blind effort to care more about results than your customer does, but I am suggesting that you base a few more of your decisions, campaigns, and projects on this idea to achieve real growth.

How many of your customers benefit from what you offer? Are they merely taken care of, satisfied, and happy or are they completely blown away, surprised, and loyal beyond reason?

That’s what comes from a focus on customer results rather than typical growth metrics, and that’s what leads to innovation and delight in business.

I have not always been successful at applying this concept in my own business if I’m to be terribly honest, but I do understand the power it holds.

It is far better to teach than to sell.

It is far better to understand than to be understood.

It is far better to create real impact than it is to simply build authority.

For in the results of others, we ultimately grow.

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Is it Possible to Eliminate the Need to Sell? https://ducttapemarketing.com/do-leadership-book/ https://ducttapemarketing.com/do-leadership-book/#comments Tue, 21 Jun 2016 15:24:00 +0000 https://ducttapemarketing.com/?p=26209 Is it Possible to Eliminate the Need to Sell? written by John Jantsch read more at Duct Tape Marketing

If the idea of leveraging your expertise to skyrocket your position in your industry while also virtually eliminating the need to sell ever again – all without spending big money – sounds appealing to you, then you need to read on. About six months ago I launched an initiative to help members of the Duct […]

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Is it Possible to Eliminate the Need to Sell? written by John Jantsch read more at Duct Tape Marketing

Do LeadershipIf the idea of leveraging your expertise to skyrocket your position in your industry while also virtually eliminating the need to sell ever again – all without spending big money – sounds appealing to you, then you need to read on.

About six months ago I launched an initiative to help members of the Duct Tape Marketing Consultant Network write and promote books they have written – this initiative is called Duct Tape Publishing and today I get to announce the launch of a new book written collaboratively by four Duct Tape Marketing Consultants.

The book is call Do Leadership: A Step by Step Guide to Doing Thought Leadership.

Thought leadership is such an abused term these days, but it’s certainly the goal of many a “so-called” leader.

In Do Leadership, you’ll get the exact roadmap for putting the idea of thought leadership into action in your business, career or life.

This practical guide is specifically written for Solopreneurs and Small Business Owners.

You can read all about it at Duct Tape Publishing.

Act fast and you can also grab a collection of book bonuses including templates and forms for putting the book’s lessons into action and a copy of another book written by a group of Duct Tape Consultants called Renewable Referrals.

Take action today!

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Get Closer to Your Customers Now https://ducttapemarketing.com/get-closer-to-your-customers-now/ https://ducttapemarketing.com/get-closer-to-your-customers-now/#comments Mon, 05 Jan 2009 16:21:35 +0000 http://ducttapemarketing.com/blog/?p=2508 Get Closer to Your Customers Now written by John Jantsch read more at Duct Tape Marketing

What the heck, the phone’s not ringing like it was this time last year, something must be up. In good times it’s easy to get lazy and one of the first things to go is that genuine, I really appreciate your business and want to see how I can make your life better, approach to […]

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Get Closer to Your Customers Now written by John Jantsch read more at Duct Tape Marketing

What the heck, the phone’s not ringing like it was this time last year, something must be up. In good times it’s easy to get lazy and one of the first things to go is that genuine, I really appreciate your business and want to see how I can make your life better, approach to serving customers.

Okay, so customers are getting a little pickier with how they spend their money. Now is the time to reach out and get closer to those customers and let them know you are in it with them right now.

We all know we should be doing this kind of action systematically, good times and bad, so take your renewed customer focus and set-up processes that make sure you never lose it again.

Call 5/day and thank them

Go through your customer list and call 5 per day and thank them for their business. Get in the habit of calling customers and asking what more you could do – send hand-written notes. Apologize for ignoring them if you have!

Admit you’re slower

Address the slow-down in business and openly talk about ways to create win-win buying situations and offers.

Segment them

Not all customers are created equal, so treat them that way. Your most profitable, referring customers should get VIP treatment. You don’t have to downgrade anyone, just make sure your best customers know who they are.

Bring them together

Often your customers are peers and might enjoy the opportunity to commiserate with a group of peers, or at least network, over lunch.

Create a marketing board

Your best customers are probably advocates for your business, whether you know it or not. Create an informal board of your most involved customers and ask for their input and accountability in the development of your marketing strategies and tactics.

Get out from behind the computer and go out there in your customer’s world and get a better understanding of what they are going through and you can create loyalty that will bond you beyond price shopping.

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